Privacy Policy

Personal data

This privacy policy defines and informs you of the way in which we use and protect the information that you transmit to us, if necessary, when you use this site accessible from the URL https://www.hotel-europe

Please note that this privacy policy may be modified or supplemented at any time by us, in particular in order to comply with any legislative, regulatory, jurisprudential or technological developments. In such a case, the date of its update will be clearly identified at the top of this policy. These modifications commit the Internet user as soon as they are put online. The Internet user should therefore regularly consult this privacy and cookie use policy in order to be aware of any changes.

Data controller

When you browse the Site, our company may collect and process your personal data, in accordance with Law No. 78-17 of January 6, 1978, as amended, as well as Regulation (EU) 2016/ 679 of the European Parliament and of the Council of 27 April 2016.

Information about the controller

2 Quai Barrière – 48150 Meyrueis

Tel : 04 66 45 60 05

Mail :

Data collected

Our company recommends that holders of parental authority and guardians control and participate in the online activities of the people for whom they are responsible or responsible (minors and protected adults). Consent to the processing of personal data collected is given by the guardian, and by the holder of parental authority over the minor in the following cases:

  • When the minor is under the age of fifteen: the consent is given jointly by the minor concerned and the holder or holders of parental authority over this minor;
  • When the minor is at least fifteen years old: consent can be given by the minor alone.

You can visit the Site without revealing your identity or providing any information about yourself. However, in case of refusal, you may not be able to benefit from certain information or services that you have requested.

By using the “Contact” section of the Site, you expressly consent to the transmission of your surname(s), first name(s) and e-mail address, as well as any personal data that you specify in the text of the message and its title.

Each of the Site’s collection forms specifies the mandatory or optional nature of the fields to be completed.

By providing this information, you expressly agree that it will be processed by the recipients identified in the point “controller”, for the purposes indicated in the point below, as well as for the purposes recalled at the end of each form.

Purpose of collection

The personal data that you communicate to us on the Site may have the following purposes:

  • Respond to your requests made via the “Contact” section of the Site;
  • Collect information allowing us to improve our Site, our products and services (in particular by means of cookies);
  • Enhance and enrich the database of our customers;

Data recipients

The personal data that you communicate to us may be transmitted to the following departments, within the limits of their respective authorisation:

  • Our service provider: BM Services
  • The competent authorities in the event of prosecution.

To this end, please note that some of our service providers authorized to facilitate the collection and processing of your personal data, as well as some of our partners, may be located outside the European Union and have communication of the data collected through the various forms on the Site (with the exception of the form allowing you to exercise your Data Protection rights which is offered on the site).
We have previously ensured the implementation by our service providers and partners of adequate guarantees and compliance with strict conditions in terms of confidentiality, use and data protection. In particular, vigilance has focused on the existence of a legal basis for carrying out any transfer of data to a third country.

Security and confidentiality measures

Our company guarantees to implement the appropriate technical and organizational measures in order to guarantee a level of security adapted to the processing of your personal data, making it possible in particular to guarantee the constant confidentiality, integrity, availability and resilience of the systems and services of treatment.

The storage of the resources necessary for making the Site available to the public, as well as that of Internet user data, is provided either by one of our service providers (the host), or directly by our company, both located in France. The host is bound to our company by a specific agreement relating to the confidentiality of the data it stores and it is required to respect all the principles set out in the legal notices.

Personal data is stored on servers located in France, with all reasonable security measures in the current state of practice. The transmission of personal data between the various information systems of our digital platform is carried out using SSL encryption technology.

The duration of the conversation

The retention of data provided by the Internet user is limited to the duration necessary for the purposes for which this data is collected and processed, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and the Law ” Computing and Freedoms » n°78-17 of January 6, 1978.
These data are nevertheless likely to be kept for archiving purposes under the conditions provided for by the applicable laws and regulations.

Your rights

In accordance with the aforementioned texts, you have the following rights in relation to the personal data concerning you: right of access, rectification, erasure, limitation, portability, opposition, as well as the right to withdraw your consent given to any time without affecting the lawfulness of the processing based on your consent given before this withdrawal, by contacting us:

  • By e-mail :
  • By post : HÔTEL D’EUROPE – 2 Quai Barrière – 48150 Meyrueis

In this respect, our company informs you that it will be entitled, if necessary, to oppose manifestly abusive requests (by their number, their repetitive or systematic nature).

If you consider that our company is not respecting its obligations with regard to your personal data, you can also file a complaint with the CNIL.